Contact Golden Star Casino

If you need help with Golden Star Casino, email support@goldenstarcasino.click. Our support team can assist with general questions and help direct your enquiry to the right area.

Golden Star Casino holds a licence issued by the Comoros AOFA (licence ALSI-202508056-FI2) and an e-gaming licence from the Tobique Gaming Commission (No. 0000002).
  • Established2012
  • GamesOver 2,500 titles
  • Withdrawal Limit (AUD)$4,500/day · $45,000/month
  • Supported CurrenciesAUD, USD, EUR, CAD, NOK, NZD, ZAR + 11 cryptos

How to get in touch by email

To contact Golden Star Casino support, send your message to support@goldenstarcasino.click. Please use the email address linked to your account where possible, as this can help the team identify your account and review your enquiry more efficiently.

You can write to support about common account and casino questions, including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related enquiries
  • Questions about bonus terms and general promotional conditions
  • Technical problems, website issues or errors
  • Responsible gambling requests and support options

What to include in your message

For a faster and more useful response, include your account email address or username, a short description of the issue and any relevant dates or error messages. If appropriate, attach clear screenshots showing the problem. Do not include your password or unnecessary payment information in your message.

The support team usually replies within 24 hours, although response times can vary depending on the nature and complexity of the enquiry. If you are following up, please reply to your original message so the conversation can be reviewed together.